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2007



November 20, 2007

Jacques Berrebi organizes his retirement

At 65 years of age, Jacques Berrebi, VP of the Supervisory Board of TeleperformanceS.A. and Chairman of the Teleperformance Group Inc. (TGI) has decided to retire. After having consulted the different governing parties – supervisory board and Board of Directors, and very conscious of his responsibilities as co-founder of the Group, Jacques Berrebi has decided to terminate all his operational duties as of the 5th January 2009, thus respecting the period of advanced notice and all other contractual engagements.

 

November 20, 2007

Teleperformance strengthens it's leadership in the Mexico and U.S. Hispanic Markets

Teleperformance announced today the acquisition of 100% of H-Tel Holdings, Inc, in cash, by Teleperformance Group, Inc., its holding and management company for the Americas and Asia Pacific regions, from The Carlyle Group and other minority shareholders. H-Tel is the parent company of Hispanic Teleservices Corporation, a contact center services provider with

operational facilities based in Monterrey (Nuevo Leon) and Guadalajara (Jalisco) Mexico.

 

November 20, 2007

2007 Objectives: Teleperformance exceeded forecasts

Considering our results over the first nine months of this year, as well as the outlook for the 4th quarter, we have decided to again update the Group’s previous objectives announced last August.

 

November 5, 2007

Information and revenues for 3rd Quarter 2007

Strong increase in revenues: +24.8%

Sustained organic growth: +11.1%

The Teleperformance Group’s consolidated revenues for the 3rd quarter of 2007 amounted to €365.1 million versus €292.4 million last year at the same period, an increase of +24.8% based on published data. After deduction of the foreign exchange effects, the Group’s revenues increased by +28.9%. Excluding foreign exchange and scope of consolidation effects, the Group achieved a +11.1% organic growth rate in the 3rd quarter of 2007.

 

October 24, 2007

The strategic cooperation (The cooperation project of call center) of Shaanxi Telecom Limited and Teleperformance China

Last night, in presence of Mr. Li Tangtang, Vice Governor of Shaanxi Provincial People’s Government and of Mr Yin Yiping, chairman of the board of Shaanxi Telecom Company, as well as in presence of Mr. Daniel Julien , Chairman of Teleperformance supervisory board, Mr. Jacques Berrebi , Vice chairman of Teleperformance supervisory board, and Mr. Dominic Dato , CEO of Teleperformance USA, a strategic cooperation contract has been signed between Shaanxi Telecom Limited and Teleperformance China respectively represented by Mr Li Gong, Deputy general manager of Shaanxi Telecom and Mr. Joseph Wai, CEO of Teleperformance China.

 

October 16, 2007

Teleperformance I.T. Center rises on EDSA in Metro-Manila, Philippines

With more and more businesses considering the value of constant communication flow, industry leaders in the booming call center industry are gearing towards the elevation of their service standards. Quick to respond to this burgeoning need is global expert Teleperformance, who will be unveiling its newest call center facilities — the EDSA I.T. Center 2 — located at the corner of United Street & EDSA in Mandaluyong City on Oct. 19, 2007.

 

October 8, 2007

Teleperformance sets up in Egypt and launches a 600 workstation contact center

Today Teleperformance announced the start-up of a new contact center in Egypt. Located in Cairo, the contact center is expected to deploy over 600 workstations before the end of the year and implement an aggressive growth plan into 2008 and 2009.

 

August 31, 2007

1ST SEMESTER 2007: RESULTS EXCEEDED OBJECTIVES

The consolidated accounts for the 1st semester 2007 submitted by the Board of Directors on August 28, 2007, highlighted the following results:



Based on published data, the Group’s revenues amounted to €738.5 million versus €696.4 million at June 30, 2006, increasing by 6%; on a comparable basis (excluding foreign exchange and scope of consolidation effects), the Group’s increased its revenues by 6%.

 

August 17th, 2007

Brazil: Termination of the Business relationship with Brasil Telecom

Teleperformance informs that its Brazilian operation recently received from its largest Brazilian client, Brasil Telecom, a letter of early termination of their business relationship that was under contract until January 2009.

 

August 8th, 2007

TELEPERFORMANCE: 1st Semester 2007 Revenues Exceeded Objectives

The Teleperformance Group’s consolidated revenues for the 1st semester 2007 amounted to €738.5 million, versus €696.4 million over the same period last year, i.e., an increase of +6%, based on published data, exceeding the €730 million  objective announced last May.

 

August 1, 2007

Teleperformance acquires a leading Accounts Receivable Management company in the US

Teleperformance announced today the cash acquisition, through its subsidiary TP USA, of 100% of the share capital of Alliance One, a leading US Accounts Receivable Management company. Alliance One is headquartered in Minneapolis, Minnesota.

 

May 23, 2007

Teleperformance has strengthened its partnership with SFR Service Client

Teleperformance’s partnership with SFR Service Client received a major boost today with the launch of the take-over project for two SFR Service Client contact centers located in Lyon and Toulouse.

 

May 23, 2007

TELEPERFORMANCE: 2006 Achievements

Sustained Growth Rate and Increased Profitability Ratios, Objectives for 2007: Annual objectives revised upwards

 

May 14, 2007

TELEPERFORMANCE strongly reinforces its leadership on the French market

Teleperformance announced today the cash acquisition of 62% interest in The Phone House Services Telecom, a subsidiary of the telecommunications distributor specializing in mobile telephony, The Phone House, within the context of a strategic partnership based on a joint management approach.

 

May 10, 2007

TELEPERFORMANCE: Information and Revenues for 1st Quarter 2007

1st Quarter 2007 organic growth in line with expectations

 

May 3, 2007

Grant of ordinary shares to employees and offices under Bonus Share Awards

The operation consists of a conditional award of bonus shares to be issued in favour of certain categories of employees and corporate officers of TELEPERFORMANCE (the “Company”) and certain related French and foreign subsidiaries.

 

March 16, 2007

Focusing on our core business: Sale of the shareholding in Noble Systems

Teleperformance has completed the sale of its shareholding in Noble Systems Corporation, a subsidiary specialized in the development of software located in Atlanta, Georgia (United States) and held at 51% by the group.

 

March 15, 2007

Teleperformance’s results exceeded the objectives announced in November 2006

The Teleperformance Supervisory Board met on March 15th, 2007 and examined the consolidated accounts for the financial year 2006, which highlighted the following results:

 

March 13, 2007

Acquisition by TELEPERFORMANCE of 100% of the share capital of Twenty4help Knowledge Service AG

Teleperformance had previously announced last 19th of January the acquisition of 100% of the share capital of the company Twenty4help Knowledge Service AG from United Internet AG, subject to the fulfilment of certain conditions precedent.

 

February 22, 2007

Early Redemption of 3.25% “OCEANE” Bonds

The early redemption period for OCEANE bonds ended with the final bond conversion requests submitted up until and including the 14th of February 2007. At the close of this operation, 7,393,256 OCEANE bonds were converted into 7,866,365 new shares in 2007, all carrying dividend rights commencing on the 1st of January 2007

 

February 19, 2007

Teleperformance Receives Customer Inter@ction Solutions® Magazine’s 2006 Product of the Year Award

Teleperformance announced today that its proprietary Customer Contact Management System (CCMS), has received a 2006 Product of the Year Award from Technology Marketing Corporation (TMC®)’s Customer Inter@ction Solutions® magazine.

 

February 7, 2007

2006 Revenues - Organic growth exceeding objectives

The Teleperformance Group’s 2006 consolidated revenues, based on published data, were € 1,385.2 million versus € 1,195.9 million in 2005, increasing by 15.8%.

 

January 22, 2007

Early redemption of OCEANE 3.25 % bonds issued in December 2003

In accordance with the issue contract, TELEPERFORMANCE advises the bondholders of its decision to proceed with the early redemption of OCEANE bonds remaining in circulation, which were the subject of a legal announcement in the “Bulletin des Annonces Légales Obligatoires” (BALO) dated December 5th, 2003 and of an Information Note certified by the “Commission des Opérations de Bourse” (COB) D.03-593-A01 dated November 21st, 2003.

 

January 19, 2007

TELEPERFORMANCE: Strategic move on the German Market

Teleperformance SA and United Internet AG have signed a share purchase agreement relating to the acquisition by Teleperformance of 100% of the shares of twenty4help Knowledge Service AG, European leader in Technical support and help desk.

 

January 8, 2007

TELEPERFORMANCE enters into a liquidity agreement with Oddo Corporate Finance

Teleperformance has mandated Oddo Corporate Finance to implement a liquidity agreement effective on January 8th, 2007 until December 31st, 2007 and subject to tacit renewal for subsequent 12-month periods.