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Retention - Loyalty Programs

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At AGI, we believe the best way to ensure customer loyalty is for our clients to offer products and services that enhance their initial product offers.  AGI specializes in supporting membership services and affinity product sales to help increase our clients' customer retention rates and maintain their customers' loyalty.

Each contact with a customer presents an opportunity to build upon the relationship.  A successful retention strategy includes the necessity to add value each time a contact occurs.  Optimizing each customer contact is the key.

For more than twenty years, AGI has focused on enhancing customer encounters for our clients by offering affinity products, up-sells, cross-sells, and club memberships.  This service has been extremely successful for many of our financial services, insurance, and credit card marketing clients, to name a few.

Some of the many membership programs and affinity products we market for our clients include:

  • Credit and Fraud Protection including Identity Theft insurance
  • Health Plans, including chiropractic, vision, dental and prescription drug discounts
  • Extended Warranty programs including guaranteed return policies and repair rebates
  • Travel Clubs, with discounted accommodation, car rental and entertainment offers
  • Automotive Membership Clubs, with roadside assistance, emergency maintenance discounts and trip routing guides
  • Legal clubs, offering discounted will preparation and simple contract preparation
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