Indonesia

Overview

Teleperformance established operations in Indonesia in 2003 and has grown to almost 1,000 employees, offering CRM customer contact services to multinational and large local clients in various industry sectors.

Key Services/Applications Offered

We offer our inbound and outbound CRM customer contact services including:

Acquisition

Lead Generation
New Customer Acquisition

Customer Care & Growth

Customer Service
Complaint Handling
Cross-Sell and Up-sell
Retention/Win-back
Order Taking

Technical Support/Assistance

Tele-Collection

Market Research

Product Survey
Customer Satisfaction Survey
Mystery Shopper

Key Industries Served

Telecommunications
Financial Services
Insurance
Information Technology
Utilities
Pharmaceuticals
FMCG
Consumer Electronics
Automotive

Contact Us

Teleperformance Indonesia

Address:
Jl Jend Gatot Subroto
kav 38
Menara Jamsostek Lt 18
Jakarta 12710
Indonesia

Tel: (62) 21.2550.8111
Fax: (62) 21.25.222.16

Email: TPID@
teleperformance.com.sg

Leadership