 |
|
|
|
News And Events | Careers | Contact Us |
|
|
|
| |
Today's consumers are better informed than ever and more demanding. read more > |
| | |
| |
A number of factors have led to the development of Data Mining as a key tool in the optimization of customer value. read more > |
| | |
| |
The contact center can be used to manage a wide range of CVM programs which boost customer value across the customer lifecycle and increase the profitability of your business. read more > |
| | |
| | With the worldwide economic slow-down, we are currently in the grips of “price deflation”, a phenomenon where customers spend less but look for more value. read more > |
| | |
| | Companies now realize that the CRM programs they use to build
stronger customer relationships must also contribute additional profitability. read more > |
| | |
| | To grow and maintain profitability, a company needs to find new revenue streams and control costs. read more > |
| | |
| | Since deregulation, competition has forced telecommunications companies to lower prices and at the same time offer higher levels of service. read more > |
| | |
| | As utilities markets become deregulated and open to competition, former monopolies need to quickly change the way they do business read more > |
| | |
| | Teleperformance undertakes many projects for clients all over the globe; read more > |
| | |
| | The financial services industry has changed beyond recognition. read more > |
| | |
| | All companies face tough decisions when it comes to outsourcing. read more > |
| | |
| | The COPC-2000® Standard has a proven record of success in helping customer-centric service operations read more > |
| | |
| | Within a few months of the US Federal Government introducing a national “do not call” list, read more > |
| | |
| | A transformation solution designed to improve the productivity of In-House contact centers read more > |
| | |
| | Global Customer Relationship Management for Global Companies read more > |
| | |
| | A way to optimize your business economic models! read more > |
| | |
| | Implementing the COPC Standard across Teleperformance read more > |
| | |
|
|
|
| |