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Customer Service : Media : Czech Republic | | To expand its market share, UPC Direct has adopted a number of goals: to increase its customer base, to improve its communication with potential customers, to provide customers with all information about services including direct order options, and to solve customers’ complaints.
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Thought Leadership
Given the significant number of consumers in the Mexican market, The Coca-Cola Company needed to provide consumers with the highest standards of service quality.
A media company had the great idea of taking advantage of a reader's request to terminate his subscription to convince him not only to change his mind, but also to buy another product.
Business Transformation Buy Out - The Solution Dedicated to In-House Contact Centers
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Demonstrations
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A customer wants a quote for Auto Insurance. Teleperformance's patented ESP technology creates a hassle-free hybrid solution.
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Speech recognition can collect and deliver address confirmation, information requests and ordering all at substantial savings over traditional, live-agent costs.
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