Below you can find audio demonstrations of Teleperformance's IVR capabilities. Whether it is speech recognition, upselling, hard selling, or informatin delivery, Teleperformance Interactive's broad range of tools and services can provide automated solutions that deliver results.
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Size: 636 KB
Speech recognition can collect and deliver address confirmation, information requests and ordering all at substantial savings over traditional, live-agent costs.
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Advanced automation can offer upsells, take additional orders, even configure shipping & handling, all the while slimming down costs.
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Let Automated Speech Recognition present your upsells with customized offer trees suited to your customers original purchase. With speech recognition you sell more, pay less.
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From first contact to closing the deal, automated speech recognition from Teleperformance can take care of your customer without hold times, busy signals or even transferring to costly live agents.
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Size: 522 KB
Care for your customer's order and sales questions with Teleperformance Interactive's broad range of services.
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A customer wants a quote for Auto Insurance. This 15 minute call can save you thousands when using Teleperformance Interactive's powerful IVR capabilities. Combine this with Teleperformance's patented ESP technology to create a hassle-free hybrid solution, you have the best of both worlds.
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