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News And Events | Careers | Contact Us |
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Think Globally, Act Locally
Teleperformance offers the best of both worlds: the benefits of global capacity, best business practices, and the strength of a successful multinational company and the local management and knowledge of our operations tailored to each client.
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Benefits of Our Global Approach
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Benefits of Our Local Approach
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- Unmatched global footprint, capabilities and resources of a large company - makes it very hard for smaller and local providers to match.
- Established 1978 - experienced in contact center management and strong know-how in all applications and industries.
- Global best practices and leading technology including our contact center operational management and reporting systems.
- Best shore solutions: onshore, nearshore and offshore.
- Continuous operations through multiple sites in various geographies to back you up in case of a disaster.
- Ability to reach over 75 markets and to support our client expansion plans
- Financial stability represents lower risk and higher value for our client programs.
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- Decentralized model with local hands on management
- Our local operations and offshore sites are truly a separately run company with our own P&L, CEO, management team and client base.
- In depth knowledge of local operations and human capital.
- "Tiger Teams" solely focused on client specific objectives which are relocated to domestic/nearshore/offshore locations for extended assignments to oversee launch and ongoing operations.
- Strong understanding of business practices in each market we serve and operate.
- Unmatched experience and solid track record servicing leading companies from onshore/nearshore/offshore locations.
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