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News And Events | Careers | Contact Us |
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At Teleperformance we integrate and develop the best solutions available on the market to meet all of your customer relationship strategy goals.
Our team of over 1,000 dedicated IT specialists worldwide enables us to provide our clients with a whole panel of different technology services in telephony (ACD & dialer management, IVR management, CTI integration), as well as services in systems management (CRM suite integration, management software, systems and web design).
We make optimal use of the information available in customer and operational databases and combine data with knowledge management systems to optimize CRM programs.
We can thus efficiently grow customer value by fully personalizing each interaction to meet the individual customer’s needs through all modern contact channels:
- Traditional telephony: landline and mobile
- VoIP telephony
- World wide web
- E-mail
- SMS
- Fax
- White mail
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