Founded in 1978, Teleperformance has grown to become the second largest contact center operation in the world. This expansion has been fueled by organic growth through the awards of additional volume by satisfied clients, and through acquisition. Teleperformance’s corporate goal is to become the #1 global contact center operation in the world by delivering superior quality services.
In 1996, our current CEO, Jesus Rodriguez started operations in Monterrey, Mexico (formerly Merkafon) and we have grown to become "The top quallity contact center expert with a fully integrated offer and world class operational practices for the US Hispanic and Mexican Markets"
The unique Selling Proposition of Teleperformance Mexico:
Teleperformance Mexico is recognized as the top quality solution provide in Mexico and the US Hispanic Market, financially strong with proven results usin global best practices, to obtain your business goals and reduce your costs, with employees that maintain high ethical and moral values.
Our main ability:
Understand and analyze clients' needs developing creative solutions.
Our Attributes:
• High adaptability and responsiveness for fast and efficent solutions.
• Highly committed, mature and experienced management team.
• Empowerment philosophy with a positive and proactive attitud.
• Flexibility in developing IT solutions for our clients.
• Secure and reliable technology environment.
• The best cost-benefit offering.
Teleperformance Mexico is a subsidiary of Teleperformance, the largest network of contact centers in the world. Teleperformance operates 79,800 stations in 248 contact centers across 46 countries, on behalf of a diversified client base of major international companies. Teleperformance is quoted on the NYSE / Euronext, code SICOVAM 5180.