Awards & Recognition

Teleperformance Mexico has won numerous industry and client awards throughout our history.
Here are some recent examples:

2006
Contact Center of the year: "Best Balance Center"

2005
C-SAT: San Pedro new site open by TP Mexico, became #1 in C-SAT From day 1.

2005
Highest Add Close Rate for first quarter among all internal and vendor centers.

2004
Vendor of the Year: Customer Satisfaction and Executive Complains.

2004
Act MAX Award: Higest activation attachment rate % to goal january to july.

2004
Highest YTD Customer Satisfaction and Cross-sales performance among internal and vendors centers.

End 2003
MAXimize Award: The most improved site on cross-sales and highest year end close rates.

2003
Customer Satisfaction. Ranked 1st and reached goal 11 out of 12 months. The year end results lead both internal and Vendor centers.

2003
Top Dog Award, obtained 5 out of 6 months awarded.
(Based on best AHT, Customer Satisfaction and Cross-sales).

2003
Vendor of the Year: Customer Satisfaction and Executive Complains.

2001
Star Award: Customer Solutions' highest award presented. Those who receive the Star Award have made significant contributions to customer satisfaction to the organization and have demonstrated exceptional Sprint dimension behaviors.

2001
Launch PCS Customer Service & reached 600 FTEs & 4 LOBs in 6 months.

FY2004
Lead Customer Satisfaction for LATAM region during all quarters.

2Q 2004
Customer Satisfaction: ”Best Sportmanship Trophy" for having the best Defect scores among the Vendor Care Centers.