Headquartered in Monterrey Mexico, with operations in Edinburg, Texas, Mexico City and in El Salvador, Central America.
Teleperformance Mexico is the region’s leading English and Spanish Contact Center supplier for U.S. companies, providing from customer management to tech support solutions for companies interested in tapping the U.S. Hispanic Market and Since 1996, Teleperformance Mexico, has lead the market with its full range of Integrated Direct Marketing Solutions in Mexico.
Operationally, Teleperformance Mexico’s main objective is to bring its clients peace of mind; providing top notch service at the best value.
Teleperformance Mexico has achieved over 12 million hours of interactions with the U.S. Hispanic Market since 1997. This burgeoning segment of the U.S. population is 55 million strong, and is growing at a rate of nearly 2.5 million per year. In the next 15 years it is expected that this population will be approaching 100 million habitants.
As a major service provider to the Latinos, Teleperformance Mexico has seen first hand, “the wants and needs” of this community and can validate the increased sophistication and strength of U.S. Hispanics. Today, it is projected that this segment has a purchasing power of $750 billion.