Overview

Teleperformance established operations in El Salvador in 2004, which provides Spanish speaking services to leading Mexican banks and financial institutions.

Shortly after our inception, many Fortune 500 American companies saw our services in El Salvador as a viable world-class offshore solution to the U.S. Hispanic marketplace.

Our El Salvador division provides offshore solutions to both the U.S. Hispanic and Mexican domestic markets from a contact center facility located in San Salvador with more than 800 workstations and 1,000 employees.

The passionate people of El Salvador, combined with our global best practices, quality standards, and expertise differentiates our services and commitment to all of our clients.

• Customer Acquisition
• Customer Care & Growth
• Technical Support
• IVR Automation Solutions
• Offshore Solutions to the U.S. Hispanic and Mexican Domestic Markets

Key Industries Served

• Telecommunications and ISP
• Financial Services
• Insurance Services
• Student Loan Servicing
• Direct Response
• Travel Sector
• Technology
• Consumer Products
• B2B