Map Legend:
 |
Contact Center Services Locations |
 |
Accounts Receivables Management Services Locations |
 |
Corporate Offices only |
|
Overview
Teleperformance offers an integrated domestic/nearshore/offshore suite of customer relationship management services (CRM services) to a very large and diversified client base, thanks to an integrated network, consistent management and a results driven process.
With a relentless commitment to its clients’ success since its entry into the United States in 1993, Teleperformance has grown to become one of the largest contact center outsourcers in the US Market.
Teleperformance’s scalable approach currently provides its clients with over 11,300 workstations, 12,400 full time agents and 13,700 employees from more than 39 contact centers across the United States. Our monthly production capacity is over 4 million hours and we have the ability to increase capacity quickly and as needed.
Teleperformance Interactive specializes in complete automated / IVR stand-alone & blended solutions.
Ranked in the ten fastest growing U.S. contact center outsourcers for 10 consecutive years. Teleperformance’s offerings to the U.S. market do not end at the water’s edge. Its multiple nearshore & offshore locations including Canada, Mexico, India, Indonesia, Jamaica and the Philippines, help Teleperformance meet the growing demand for global contact services.
Teleperformance’s offshore and nearshore services also offer multilingual support with sites in Brazil, Mexico, El Salvador, Argentina, the Dominican Republic and Chile servicing the U.S. Hispanic market.