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Bacolod, Negros Occidental Facility

Bacolod Reception
In 2006, Teleperformance expanded operations in the Philippines with the inauguration of a state-of-the-art contact center location with the feel of a resort in Bacolod, Negros Occidental.

Located in the central part of the Philippines, in the Western Visayas Region, Bacolod City is known as "the city of smiles". Bacolod is a very accessible destination and be reached by air in 50 minutes from Manila and in 30 minutes from Cebu.
bacolod1Teleperformance has partnered with local colleges to develop call center readiness curriculums. With 39 colleges and universities, we have found a rich pool of qualified English-speakers agents.
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bacolod2With 65,690 Sq. Feet, 852 workstation capacity, 6 training rooms, employee swimming pool, large garden with gazebos and spacious employee lounge, our Bacolod facility is a treasure for our agents which will drive very high employee satisfaction.
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Accomodations RoomBacolod offers 3 suites and 2 standard rooms - mirroring those of the Makati Shangri La - for clients to stay at our facility.

We offer bilingual services in English and Spanish to the U.S. domestic market and we support other languages such as Japanese, German, Mandarin, Fookien and Tagalog upon request.


Our Philippines operations are ISO certified.

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