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Investors | Careers | Contact Us
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Teleperformance’s expertise lies in servicing your end-to-end contact center in areas including customer acquisition, customer care & growth, technical support, back-office applications, and more. Support is delivered in 60 languages and dialects on a 24 x 7 x 365 basis via inbound/ outbound voice, email, web-chat, fax, blended/hybrid automation, IVR, standard mail, and more.
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| - Multi-channel, live and automated targeted offerings
- Telemarketing
- New product launches
- Tailored bundled offers
- Direct response
- Application processing
- New Service/Product Requests
- New account literature fulfillment
- Order fulfillment
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| - Customer care programs
- Integrated Live/Hybrid automation
- Claims & Payment processing
- Customer segmentation and profiling
- Tailored bundled offers
- New product launches
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| - Technical support - all tiers
- Product and service training
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| Teleperformance’s delocalized contact center network delivers lower operating costs and improved ROI while maintaining across domestic and offshore contact centers. more > |
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