A predictive solution integrated with the customer service to improve the experience delivered through a better understanding of your customers.
OnTarget calculates the propensity by customer to a target behavior - allowing programs to proactively act anticipating customers needs.
Identify the best predictors, calculates the probability for a target behavior and delivers an individual score to optimize efforts through proactive campaigns.
Optimize efforts and increase profitability
Enhance Up and Cross Selling strategies
Reduce Churn and provide a better knowledge about satisfaction and dissatisfaction drivers
Decrease Complaints with meaningful insights to improve customer experiences and to attract new customers