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TP Talks: Hear from the Best in Business Strategies and CX

The TP Talks webinar series features some great speakers talking about real business strategies and delivering a great customer experience (CX). As companies across the globe strive to adopt more customer-centric operating model...

The World Cup™ comes to a close

The World Cup™ is finally over. France is the new world champion. But over the past month, the world has witnessed some amazing football. We’ve seen the best players in the world put on a spectacular show and watched some up and...

CX Trends: Personalization in Retail

Much has been said about customer experience and how its value is undeniable in maintaining brand satisfaction and customer loyalty. But what does customer experience really mean? As per Wikipedia, customer experience is defined...

The Importance of Well-Being in the Workplace

Fast-paced times require the often-challenging balancing act of shaping a career while enjoying the world outside of the workplace. While most individuals may have different set goals and priorities, there is no doubt how the su...

Attracting Central European Customers

Over time, Europe has long established itself as a powerhouse on the economic front. In the last few years, the GDP of the region’s countries has been steadily growing—Eurostat, the statistical office of the European Union, repo...

Security is the Key to Trust and Loyalty

The advancement of technology has truly created millions of perks for both businesses and consumers. The power of digitalization is evident everywhere; there is no denying how companies are slowly adapting to digital trends such...

Motivating Millennials

Ah, millennials. Often misconstrued and misunderstood, millennials have always been under tremendous scrutiny, mostly being on the receiving end of criticisms concerning their workplace habits and professional decisions. Their c...

The World Connects on Social Media During the World Cup™

Of course, the entire world is still watching the 2018 FIFA World Cup™. There have been cheers and tears based on what’s happened on the field. And for some, there has been a lot to cheer for. For the fans of the losers, well, l...

Personal Connection: A Key to Success in Digital Sales

An ongoing challenge that continues to make CEOs scratch their heads is the sometimes-tough balancing act of reaping the many advantages of both digital and analog interactions. The rise of the digital age has everyone taking th...

Creating Positive Interactions Through Content in Social Media

Communication between brands and their customers has finally become a two-way street, thanks to social media. These days, it only takes a simple click or a methodical swipe on a smartphone to create endless customer interactions...

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