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Founded in 1999 under the name Lion Teleservices SK, the company became part of Teleperformance in 2004 and is now one of the major players in CRM and contact center outsourcing in the country.

We manage programs for national and regional clients from a center in Zilina with over 120 workstations.

Our facility and operations are certified with the ISO 9001 quality standard.

Our services cover the entire process of creating and maintaining personalities between your brand and your customers.

Profitability and return on investment are the basic goals of each activity. We always respect this approach and offer you a complete program of sales and support tools for any contacts with your customers.

Guarantee of high quality service is a system of quality management ISO 9001:2000, which was certified in 2006 by EUROCERT.

Our company is an active member of the Direct Marketing Association ADIMA.

We put great emphasis on regular training of our employees, which is based on the latest developments and trends in our industry sector. We enable our employees' professional growth, which fulfills our guarantee of a permanent team of agents and management.

Our company utilizes the latest technical solutions and security. Requirements for flexibility, speed and expertise are now steadily increasing, and the smooth, efficient interconnectivity of multiple systems is our priority in providing services with high added value.

 

 

 
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