Certification

Teleperformance established the Contact Center benchmark in compliance. Some of the industry changing benchmarks we established include;

* The first Contact Center to achieve PCI certification

* The first to receive a 3rd party Recommendation of Compliance with the HIPAA
   health care standard

* The first to achieve DSE certification

* Safe Harbor certified

* ISO 27001 compliant for best practices in Information Security

* BS 25999 compliant for best practices in Business Continuity Practices.