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May 16, 2013

Teleperformance wins major award for EMEA Corporate Social Responsibility

Teleperformance, the Global Leader in outsourced Customer Experience Management has been honored with the top award for Corporate Social Responsibility for its operations in Europe, Middle East and Africa (EMEA) at the recent EOA Awards Ceremony at the NH Grand Hotel Krasnapolsky in Amsterdam. As one of the largest and most respected industry associations in Europe, the EOA (European Outsourcing Association) shares and recognizes local, regional and worldwide impacting best practices across CRM and BPO enterprises.

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May 07, 2013

2013 First-Quarter Revenue

Teleperformance, the global leader in outsourced customer experience management, today released its quarterly revenue for the period ended March 31, 2013.

 

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April 25, 2013

Teleperformance Named a Best Place to Work in Greece

Teleperformance, the Global Leader in Customer Experience Management, announced today that its operation in Athens, Greece has been named a Best Workplaces location for 2013 by the prestigious Great Place to Work® Institute.

 

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April 19, 2013

TLScontact ranked a Best Company to Work® for in Greater China

Teleperformance, the global worldwide leader in customer experience management, is pleased to announce that TLScontact, a Group full-owned subsidiary and the European leader in outsourced face-to-face contact center solutions, has been ranked one of the Best Companies to Work for® in all six of its locations in China. TLScontact is one of the eight companies to receive this award in the first year of the Great Place to Work® Institute conducted the assessment in Greater China.

 

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April 08, 2013

Teleperformance sees bright future in rapidly developing BRICS markets

 Teleperformance, the global leader in customer experience management, affirmed today the company remains "bullish on the BRICS" related to the next anticipated wave of industry contact center outsourcing growth opportunities.

The BRICS are Brazil, Russia, India, China and, more recently, South Africa. Teleperformance has operated in some of these countries for over 14 years and their current footprint boasts significant and state-of-the-art operations in all BRICS countries. Teleperformance's strong positioning in rapidly developing markets has been recently highlighted and acclaimed by OVUM, a world renowned independent industry analyst firm.

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February 26, 2013

2012 Financial Results

The Board of Directors of Teleperformance, the global leader in customer experience management, met today and reviewed the consolidated financial statements for the year ended December 31, 2012. The Group also announced its financial results for the year 2012.

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February 14, 2013

Teleperformance Recognized as a Leader in the 2012 Magic Quadrant for Customer Management Contact Center BPO, Worldwide

Teleperformance, the largest global provider of customer experience management outsourced services, announced today it has been recognized as a leader by Gartner, Inc. a world renowned independent industry analyst firm, in its 2012 Magic Quadrant report on Customer Management (CM) Contact Center BPO, Worldwide services - released recently by TJ Singh and Johan Jacobs.

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January 28, 2013

Teleperformance acquires the full control of TLS Contact

Teleperformance announces today the acquisition of 100 % of the shares of its subsidiary « TLS Contact », a business process outsourcing (BPO) company, leader in Europe in the management of customer care contact centers under face-to-face mode, with a strong focus in serving governments and notably the visa application process area.

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December 21, 2012

Emily Abrera appointed to the Teleperformance Board of Directors

At its meeting on Tuesday, November 27, 2012, the Teleperformance Board of Directors unanimously appointed Emily Abrera as a Director to replace Martine Dassault, who has resigned. The ratification of this appointment and the renewal of her mandate for a four-year term will be submitted to the vote of the Company's next Annual Shareholders Meeting on May 30, 2013.

Emily Abrera is independent within the meaning of the AFEP-MEDEF Corporate Governance Code.

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December 18, 2012

Information regarding Mr Jacques Berrebi about his holding of Teleperformance shares

Teleperformance announced that Mr Jacques Berrebi, cofounder of the company, has informed the Group that he sold all Teleperformance shares he held.
This sale results from the carrying out of the mandate entrusted by Mr Jacques Berrebi to UBS and released to the market on January 16th, 2012.

 

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