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Press Releases

2009

November 26, 2009

Financial Meeting, November 26th 2009

Objectives 2009

Revenues
+2.5% - Based on published data

EBITA** - excl. non-recurring items
€154 - 155 million 8.5% of revenues

Outlook for 2010

Revenues
Between 0 and 3% - On a comparable basis*

EBITA** - excl. non-recurring items
Between 9 and 9.5% of revenues

* Excluding foreign exchange & scope of consolidation effects
** Operating income before amortization of intangibles arising on acquisitions

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November 26, 2009

Presentation Financial Meeting, November 26th 2009

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November 05, 2009

Quarterly Financial Information at September 30, 2009

Revenues over the first 9 months of the financial year 2009

+8.4% Based on published data
+1.4% Excluding foreign exchange and scope of consolidation effects

3rd Quarter 2009 Revenues
+10.3% Based on published data
+4.0% Excluding foreign exchange and scope of consolidation effects

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August 31, 2009

Financial Results Achieved in the First Half of 2009

Revenues: €946.7 million
Net Operating Profit: €73.4 million
Net Profit - Group Share: €52.8 million
Free Cash Flow at June 30, 2009: €61 million
Net Cash Surplus: €37 million

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August 05, 2009

1st Half 2009 Revenue

1st half of 2009: Revenues exceeded objectives

+7.6% Based on published data
+0.3% Excluding foreign exchange and scope of consolidation effects

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May 19, 2009

Teleperformance - Financial Meeting - May 19, 2009

2008: Sustained growth and maintained profitiability.

Revenues €1,784.7 million +12%
Net Operating Profit €177.9 million +12%
Net Profit - Group Share €116.4 million +18.9%

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May 07, 2009

Equity Incentive Plan

Paris, May 7, 2009 - Teleperformance has announced that an
equity incentive plan, involving as many as three million shares,
will be proposed at the upcoming Annual General Meeting on
May 29, 2009.

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May 05, 2009

Teleperformance - Quarterly Information as of March 31, 2009

1st Quarter 2009 Revenues

+8.6% Based on published data
+7.5% Excluding foreign exchange effects
+1.0% Excluding foreign exchange and scope of consolidation effects

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March 11, 2009

Teleperformance - Annual Results 2008

Growth Rate and Profitability Ratios maintained in a challenging economic environment

Revenues +12%
Net Operating Profit +12%
Net Profit - Group Share +18.9%

Achievements in line with objectives announced

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February 05, 2009

Teleperformance - 4th Quarter 2008 Achievements

Revenues in 2008 exceeded objectives: €1,784 million

+11.9% Based on published data
+8.0% On a comparable basis

4th Quarter 2008 Revenues

+5.8% Based on published data
+3.7% On a comparable basis

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January 19, 2009

Teleperformance gathers its activities in France

Teleperformance, the global leader in the market of outsourced
contact centers, announces the grouping of its activities in France.
In November 2008, the project was presented to the staff repre
sentative bodies of the companies concerned: Cash Performance,
Comunicator, Infomobile, TechCity Solutions France, Teleperfor
mance France, Teleperformance Midi-Aquitaine, Teleperforman
ce Nord, Teleperformance Rhône-Alpes. The new entity will be
called Teleperformance France.

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