Teleperformance has been named a finalist in the 2011 SC Magazine Awards for exemplary professional leadership in information technology (IT) security. Its security team was recognized in the Professional Award category.

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-Group Revenues: +14.5% vs Q3 2009
                             +7.2% vs end September 2009

-Back to organic growth for the Group

-Strong improvement in Latin America

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Teleperformance, the world's leading provider of outsourced CRM and contact center services, reported that its Platinum services have played an important part in supporting the high quality customer care of Hughes Network Systems, LLC (HUGHES), the global leader in broadband satellite networks and services.

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Teleperformance announced today the appointment of Olivier Rigaudy as Group Finance Managing Director, Member of the Board of Directors.

Olivier Rigaudy, who joined the Group of February 2010 as Chief Financial Officer, takes over from Michel Peschard, who resigned as he will be retired at the end of 2010.

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Teleperformance, the world's leading provider of outsourced CRM and contact center services, today announced the launch of Teleperformance Desktop 3.5, the newest version of the core application framework for many of Teleperformance's suite of secure communication tools, and the power behind Teleperformance's HomeBase (Work-at-Home-Agent) and Contact Center on Demand (CCoD) solutions.

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A growing number of enterprises are looking to hosted contact center services to reduce capital outlay and to access a wide range of technology options. This is despite shrinking budgets and limited in-house expertise, according to a recently published Ovum white paper entitled "The Do's and Don'ts of Hosted Contact Center Implementations; A Guide to Best Practices."

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Teleperformance France, a subsidiary of the Teleperformance Group, the world leading provider of outsourced CRM and contact center services, is presenting today to the works council the restructuring project to reinforce the group's competitiveness.

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Teleperformance, the world's leading provider of outsourced CRM and contact center services, today announced the launch of its Teleperformance Fraud Risk Assessment Solution, a new service inteded to help identify and quantify the business impact of fraud risks within many phases of a call center agent's work.

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Teleperformance, the world's leading provider of outsourced CRM and contact center services today announced the addition of Erifili Morfidis, Chief Business Officer at Teleperformance, to Nearshore America's inaugural list of the Top 50 Executives in Nearshore Outsourcing for 2010.

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