Teleperformance Accounts Receivables Management
Teleperformance is a global leader in the accounts receivable management industry. With our vast domestic, nearshore and offshore footprints, we service a wide array of vertical markets and leverage our advantage as a financially healthy, PCI-certified, top-ranked debt collection company to deliver the highest value to our clients.

Teleperformance ARM provides effective services
Unfortunately, a certain portion of any customer base will always make payments late, for reasons ranging from lost invoices, to financial difficulties, to dissatisfaction with the bill amount, the company or the product. Our service-minded teams quickly contact the customer, identify the cause of non-payment and implement a contingency payment plan consistent with the client's customer care and service strategy.

Teleperformance ARM offers services to companies in sectors such as:

- Financial Services-with major portfolios in auto, banking, financial, retail and credit card;

- Telecommunication Services-for wireless, wireline, bundled billing, Internet ISP and credit activation;

- Education and Government Services-with extensive court, government and education debt collection experience, highly trained, multi-lingual employees and continual Quality Assurance and Compliance;

- Utility Industry Services-from new customer sign up to service requests to collections;

- Healthcare Services-with broad-spectrum revenue cycle management and support services;

Teleperformance leverages market-specific expertise
Vertical market-specific data and approaches allow concentrated focus on each market and line of business, with operations supported by a dedicated decision analytics team. Our bond with Teleperformance provides industry-leading contact center technology and access to expanded global operations.

Teleperformance ARM works for you
Teleperformance ARM performs welcome calls, non-voice BPO services, first-party collections, third-party collections and primary and secondary recovery services. Teleperformance's ARM team specializes in managing, analyzing and acting on customer data to recognize and minimize risks, efficiently collect payments and develop stronger customer relationships. With Teleperformance, you can garner the highest possible percent of debt collected, with professional and tightly managed methods.