Position: Assistant Manager

Job Description:

• Write creative, original, engaging content for internal communications, including leadership messages
• Write and develop messaging around various topics, including India priorities, announcements, leadership messaging, employee engagement, etc. to amplify the India narrative internally
• Draft and deliver a variety of internal & external communications including emails, newsletters, intranet content, videos, social media & other marketing material
• Plan and execute various campaigns to maximize employee engagement across TP India
• Support in designing and executing creatives for internal communication programs that are aligned to the organization culture as per the branding guidelines
• Work closely with the India leadership team & Employee Engagement teams to capture the voice of leadership and communicate it clearly and compellingly to drive employee engagement
• Actively seek to understand Teleperformance’s core business values and initiatives, and translate those into everyday practices

Experience Required:

• Bachelor’s degree in communication, marketing, journalism or related discipline
• Minimum of 3-5 years of experience in marketing support roles, with editorial support focus (e.g., writing, copy editing, collaborative content creation)
• Building talent

Key Skills:

• Experience of working with organizations that have large teams located in India supporting and partnering their global teams
• Experience drafting messaging materials, and working with cross-functional groups
• Experience with multiple deliverables and working in a deadline-driven environment
• Attention to detail and capability to work on multiple projects in parallel
• Successfully manages complex, fast-moving and unexpected communications challenges and able to deal with ambiguity
• Collaborative team player with a willingness to work hard and roll up sleeves to get work done, even if outside the job’s scope