Teleperformance University is a customized college course that transmits culture while gathering and sharing our worldwide best practices and innovative projects in customer relationship and experience management. Our high-potential executives and leading managers have access to TP University, a personalized college course created to develop our future leaders, while ensuring that all of our teams share the same values and perfectly understand our culture.
The course is an immersion in our worldwide best practices and innovative projects in customer relationship and experience management, in our company strategy and culture and in our company values.
TP University was created to train our business executives in the key subjects related to managing and understanding our core business, as well as to prepare them to implement major changes in our business, totally aligned with our strategic objectives.
I’m absolutely grateful to Teleperformance for sending me across the globe to Mexico and enrolling me in Teleperformance University, or for short, TPU. TPU is a very intensive 5-week program that looks into the different processes of Teleperformance and at the disciplines of the contact center industry. I’ve also met a lot of new friends and shared a lot of different best practices from our home geographies. Different companies will talk about how they invest in people. But with Teleperformance, they not only talk, but they actually do. So thank you, Teleperformance.Don Sausa - Teleperformance Philippines