L&D Programs: Inspiring Employees to be the Best

Teleperformance - 10.11.2023

Teleperformance aims to go above and beyond in creating a safe, motivating, and fulfilling environment for our employees. For us, understanding the needs of our employees is an utmost priority – this is why we center our employees’ experience on career growth, learning and development, and programs or activities that elevate our employees’ skills and potential.


For over four decades, Teleperformance has been at the forefront of our industry. We share our achievements and success with our employees, who constantly drive us forward. As an Employer of Choice, we inspire our employees to be the best and motivate them to reach their full potential. Fueling our commitment to our employees is our Global Learning and Development Team, always striving to elevate the employee experience. For their efforts, we are happy to announce that Teleperformance is the recipient of a Bronze Stevie® Award for Best Talent Management Strategy in the HR Achievement category in the eighth annual Stevie Awards for Great Employers.


Teleperformance is recognized for JUMP!, our internal promotions program, as well as the Foundations Program, Teleperformance’s career development initiative. JUMP! and the Foundations Program have resulted in increased internal promotion rates and employee satisfaction, positively making an impact on our employees’ performance.


Exemplifying Teleperformance’s high-tech, high-touch approach, our learning and development programs leverage the latest technologies in order to simplify and expedite processes while helping our employees put their best foot forward. This year, the programs have moved to automated learning tracks that are available through an accessible and convenient global LMS system.


Through the JUMP! program, Teleperformance was able to reach 70% internal recruitment out of 11,653 vacancies open in 2021. In 2022, the Global Learning and Development Team achieved 17,864 completions for 26 certifications designed for newly promoted employees.


Teleperformance always aims to build the best environment for our people. We recognize that motivation, happiness, and career fulfillment continuously lead our employees to unlock the best versions of themselves. This is why we will only move forward from here – we will continue to reinforce our commitment to setting the highest standards for our employees, always striving to keep our employees happy and fulfilled as they take their careers to greater heights.


Congratulations to our Global Learning and Development Team for this recognition! We are #ProudtobeTP.


Interested in becoming a part of Teleperformance? Elevate your career and apply now!

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