In a world where remote work has made its mark, TP continues to lead the way by offering and implementing innovative solutions. Recently, TP in Greece was awarded the prestigious Gold Award at Contact Center World’s Annual Global Top Ranking Performers Awards 2024, receiving the highest distinction in the Best Home/Remote Agent Program category for the EMEA region. This recognition reflects TP's commitment to creating a modern, supportive, and efficient remote working environment.
At TP, the transition to remote work was both seamless and revolutionary. In Greece, 78% of the TP workforce work remotely. As a global provider of award-winning digital business services, TP has always been at the forefront of remote work innovation. Senior Manager of Client Services at TP in Greece Dimitris Kazazakis stated: "It is a great honor for me to receive the Gold Award for the Best Home/Remote Agent Program for the EMEA region. This award recognizes the dedication and innovative spirit that characterizes the entire TP team in Greece and demonstrates our commitment to remote work solutions that enhance customer experience and promote operational excellence. I am truly proud to represent a team that continuously demonstrates significant achievements and can serve as a model in the industry. Together, we can achieve more and share our successful practices beyond borders."
Winning the Gold Award for the Best Home/Remote Agent Program is a testament to our strategic initiatives and approach, which integrate innovative work-at-home solutions and other remote work tools to provide employees with the skills, environment, and knowledge as we head towards the future of work.
With over 225,000 members, Contact Center World is the world’s largest contact center association. Its Global Top Ranking Performers Awards are renowned for recognizing excellence in customer service and business operations. Founded in 1999, Contact Center World manages the largest awards program for the industry and supports it with benchmarking data, employee engagement programs, and customer experience initiatives.
By focusing on employee well-being, continuous education, and advanced technology, TP has set a gold standard for remote work in the industry. Congratulations to our teams at TP in Greece for a wonderful achievement! #ProudtobeTP