The importance of Gaming

It has long been known that the gaming industry is bigger than film and music combined. Nowadays, that position has been reinforced. Why? Because players are investing more and more time playing, increasing their social and community activity.

Studies[1] indicate that gamers spend:

  • An average of 16 hours a week playing games
  • Eight hours in the same period watching or participating in video game streams
  • Six hours interacting in communities through forums and social networks.
Teleperformance and the gaming universe

As a global leader, Teleperformance is always looking for innovation. We are taking the lead in the metaverse and eSports. This year we did a groundbreaking games and eSports convention held in Lisbon called “Teleperformance PXP”. It also marked the launch of Teleperformance’s first Global eSports Arena and Metaverse Center of Excellence located in Portugal.

Working in the gaming capital

With eSports paving the future of gaming, Teleperformance establishes its leadership in the industry. How? By evolving and innovating to meet the players where they are. As a result, it is elevating the gaming customer experience.

Find the offers in the gaming field at Teleperformance Portugal.