Best Practices & Case Studies

Teleperformance rolls out free COVID-19 vaccination for employees through TPVac program

One down one to go


Teleperformance employees pose for souvenir photos after receiving their Covid-19 vaccine offered for free through the company’s TPVac program


Manila, Philippines – Teleperformance in the Philippines continues to be a strong advocate for health and safety as the company began implementation of its employee vaccination program called TPVac on July 10 at Solaire Vaccine Center in Paranaque. The first team members to receive the vaccines were the most at risk population front line employees.

As a people company, Teleperformance procured vaccines for employees based out of its 22 business sites across the National Capital Region, Antipolo, Cavite, Baguio, Bacolod, Cebu, Cagayan de Oro, and Davao who opted to participate in TPVac. This initiative likewise affirms the commitment of Teleperformance, not only to protect the health of its people, but also to help governments address the pandemic with agile, large-scope support of vaccination programs deployed at the corporate level.

“Teleperformance showed that they really care for their employees. It’s my first time to be vaccinated against Covid-19, so I was a bit anxious. But that vanished because the doctors were very accommodating. The venue is very good; staff were well organized. Good job, TP!” said Customer Service Representative Anna Marie Erika Manipon, who shared her experience after the inoculation.

Since the start of the Covid-19 crisis, Teleperformance has paid careful attention to support communities and promote the safety and well-being of their employees during the pandemic. A Great Place to Work® certified company, Teleperformance Philippines has strictly implemented sound health and safety measures in all its business locations, abiding by the guidelines set by the World Health Organization and the Department of Health in the Philippines.  

These include the completion of health declaration forms prior to worksite entry, temperature checks twice a day for employees onsite, provision for transport assistance, as necessary and strict implementation of physical distancing in the workplace, among others. Medical consultations and procedures, including testing and care for Covid-19, are covered in Teleperformance’s HMO program.

“Our Teleperformance family continues to work together to eradicate Covid-19. By launching this program and committing complimentary vaccines for all our 47,000 team members in the Philippines, this is another testament to our 25-year history of ensuring employee safety is our top priority. We look forward to continuing to partner with the Government in our joint mission of keeping everyone safe and secure,” said Jeffrey Johnson, Senior Vice President of Human Capital. 


A Teleperformance employee gets her first dose of the Covid-19 vaccine

About Teleperformance Group

Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), a leading global group in digitally integrated business services, serves as a strategic partner to the world’s largest companies in many industries. It offers a One Office support services model combining three wide, high-value solution families: customer experience management, back-office services and business process knowledge services. These end-to-end digital solutions guarantee successful customer interaction and optimized business processes, anchored in a unique, comprehensive high tech, high touch approach. The Group's 331,000 employees, based in 80 countries, support billions of connections every year in over 265 languages and 170markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. This mission is supported by the use of reliable, flexible, intelligent technological solutions and compliance with the industry’shighest security and quality standards, based on Corporate Social Responsibility excellence. In 2019, Teleperformance reported consolidated revenue of €5,355 million (US$ 6 billion, based on €1 = $1.12) and net profit of €400 million.Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC 40*, CAC Support Services, STOXX 600, S&P Europe 350 and MSCI Global Standard. In the area of corporate social responsibility, Teleperformance shares have been included in the Euronext Vigeo Eurozone 120 index since 2015, the FTSE4Good index since 2018 and also the Ethibel Sustainability Excellence Europe index (confirmed in2019).

* from June 19, 2020

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