Customer Experience

Driving Sales Revenue by Leveraging Data and Analytics

In this edition of our Sales focused podcast, Michael and Stephanie share their insights on leveraging data and analytics to drive sales revenues. Michael will share his insights and best practices on analyzing the data, automating reports, understanding buying and non-buying signs, using the data to influence buys or solve problems. Michael also shares examples on how customer service and sales should go hand in glove to drive revenue and opportunities to cross-sell and upsell.

Speakers:

Michael Aronowitz - Executive Vice President, Digital Sales and Strategy, Teleperformance

Stephanie Millner - Global Executive, Vice President CX Management Teleperformance

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