Customer Service Expert (Chat) Inglés 90%

What We’re Looking for ⬇️

Why TP?

We are the industry leaders and are present in 88 countries! Great Place to Work has certified us as one of the best companies in the country and the world. We don’t stop innovating, and we always go beyond.

Are you ready to work with the best?

What you’ll do as a Customer Service Expert (Chat) Inglés 90%:

• Respond to all customer inquiries via Chat & Email.
• Provide excellent customer service by being a good listener.
• Work with confidential customer information, while treating it sensitively.
• Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
• Keep a constant working knowledge of our client’s products, services, and promotions.
• Document and update records in the required systems.

Who are you?

• A high school graduate (must present diploma or certificate).
• Someone with an advanced English level and great communication skills.
• A person who is polite and empathic at the same time.
• Someone who can put themselves in somebody else's shoes, to understand what they might be feeling or thinking.
• Someone who knows how to solve problems in the most positive way.
• Furthermore, someone who sees the big picture but also the small details.
• A person with no experience but with a proactive and confident attitude.
• Someone who desires to work from Bogotá with the #1.

Enjoy:

• Long-term contract.
• Ability to organize your time with our flexible schedules.
• Work from Home.

Connect the world with TP! Join us now.