Bilingual Customer Service Associate (intermediate-advanced English)
Image Icon Colombia · Bogotá
Category Customer Service
Requisiton 1541
Full time

What We’re Looking for ⬇️

Why TP?

We are experts in digital services in 91 countries. Great Place To Work® has certified us as one of the best companies to work for in Colombia and the world. We don’t stop innovating, and we always go beyond.

Make a difference with the TOP Team!

What you’ll do as a Bilingual Customer Service Associate:

  • Respond to all customer inquiries.
  • Provide excellent customer service by being a good listener.
  • Work with confidential customer information, while treating it sensitively.
  • Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
  • Keep a constant working knowledge of our client’s products, services, and promotions.

This is what you need to be a part of the TOP Team:

  • An English level of 80% and up.
  • A proactive and confident attitude.

Discover TP's perks:

  • Being part of the TOP Team.
  • Volunteer programs.
  • Career plan.
  • An employee fund with TOP benefits.
  • A long-term contract.
  • Performance Bonus up to 20%.
  • 2 days OFF and a 42-hours-a-week schedule.
  • The opportunity to connect the world from Bogotá’s coolest offices.

Join the TOP Team and connect the world to the most recognized brands in 170 markets.