What We’re Looking for ⬇️

Why TP?

We are experts in digital services in 91 countries. Great Place To Work® has certified us as one of the best companies to work for in Colombia and the world. We don’t stop innovating, and we always go beyond.

Make a difference with the TOP Team!

What you’ll do as a Multichannel Customer Service Associate:

• Respond to all customer inquiries through multiple channels, including chat, phone, and email.
• Provide excellent support to customers, solving their concerns about apps, software, and hardware.
• Work with confidential customer information, while treating it sensitively.
• Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
• Keep a constant working knowledge of our client’s products, services, and promotions.
• Document and update records in the required systems.

This is what you need to be a part of the TOP Team:

• To be an empathetic, responsible, and proactive person, someone who likes to help others and knows how to solve problems in the most positive way.
• An English level of 65% and up
• No experience is required, just a proactive and confident attitude.
• Eagerness to work from Bogotá with the #1.

Discover TP's perks:

• Performance Bonuses.
• A long-term contract.
• Working from the comfort of your home.
• Being part of the TOP Team.
• Volunteer programs.
• Career plan.
• An employee fund with TOP benefits.

Join the TOP Team and connect the world to the most recognized brands in 170 markets.