Renewals Specialist
Image Icon Colombia · Bogotá
Category Customer Service
Requisiton 1696
Full time

You're the player we're missing on this TOP Team!

We’re looking for an Renewals Specialist to support a portfolio for a leading tech company. In this role, you’ll work to maintain engagement, usage, and ongoing adoption of a range of digital products, services, and licenses among existing clients. By fostering strong relationships and ensuring a seamless renewal process, you’ll help clients maximize the value of their technology investments. Ready to make an impact by driving customer loyalty and continuous product engagement?


Who You Are:

    • An Experienced Worker: Bring your 1+ year of work experience to solve real-world tech challenges with confidence.
    • A Customer Care Pro: With three months of experience in support, you make every client feel valued and understood.
    • A Professional in the Making: Ideally, you have a background in systems engineering, computer science, or other technology-related fields.

The TOP Team Is All About:

      • The Best Place to Work: Enjoy working in one of the city's TOP locations, featuring a gaming area, relaxation areas, and benefits that make every day more enjoyable.
      • Staying Ahead: Use your upper-intermediate English proficiency to communicate effectively and grow in a global environment.
      • Strategic Pros: Approach every challenge with a positive attitude and deliver smart, efficient solutions.
      • Attentive Ears: Listen closely, capturing every detail to ensure nothing slips through the cracks.
      • Anticipating Needs: Be proactive, responsible, empathetic, and confident, always one step ahead.

Let’s Talk About Benefits:

      • Competitive Salary: Enjoy a base salary of $3’070.000 that reflects the value of your expertise and dedication to delivering top-tier solutions.
      • Performance Bonus: Unlock a 30% performance Bonus as a reward for your achievements and commitment to excellence.
      • Balance is Key: Enjoy a 42-hour workweek, giving you the balance you need to recharge and thrive.
      • Employee Appreciation Benefits: Enjoy a range of benefits that recognize and reward your hard work, fostering a positive and motivating workplace culture.
      • Learning and Development Programs: Participate in programs designed to enhance your skills and knowledge, ensuring you stay on TOP of industry trends and best practices.
      • Career Growth: Experience a clear path of internal growth with opportunities to boost your career.

This is what sets us apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond. 

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world. 

 

Make a difference with the TOP Team! 


Apply here