Trilingüe (Portugués) Customer Service Associate
Image Icon Colombia · Bogotá
Category Customer Service
Requisiton 1564
Full time

What We’re Looking for ⬇️

Why TP?

We are experts in digital services in 95 countries with nearly 500,000 Teleperformers around the world! Great Place To Work® has certified us as one of the best places to work for in Colombia and the world. We don't stop innovating and we always go beyond.

Make a difference with the TOP Team!

What you’ll do as a Customer Service Associate:

  • Respond to all customer inquiries.
  • Provide excellent customer service by being a good listener.
  • Work with confidential customer information, while treating it sensitively.
  • Aim to resolve situations on the first contact by being proactive, patient, and understanding.
  • Keep a constant working knowledge of our client’s products, services, and promotions.

This is what you need to be a part of the TOP Team:

  • A Portuguese level of 90% and up, an English level of 65% and up and Spanish
  • The ability to solve any situation in the most positive way.
  • A proactive and confident attitude.
  • Eagerness to work with the #1.

Discover TP's perks:

  • A $2'500.000 Hiring Bonus if you live in a city other than Bogotá.
  • A $1'500.000 Hiring Bonus if you live in Bogotá.
  • Housing for 1 year (applies to people who don't live in Bogotá)
  • Relocation package (applies to people who don't live in Bogota)
  • A schedule of 40 hours a week and weekends OFF.
  • Up to 40% performance Bonuses.
  • A long-term contract.
  • Being part of the TOP Team.
  • Volunteer programs.
  • Career plan.
  • An employee fund with TOP benefits.

Join the TOP Team and connect the world to the most recognized brands in 170 markets.