JOB DESCRIPTION

• Advising clients on various issues using email/voice support;
• Outbound calls to clarify information or provide feedback to clients/partners;
• Finding and proposing optimal solutions to the client in connection with the arising issues, accurate and timely diagnosis of the situation;
• Solving complex issues, claims, helping the client in solving a critical situation;
• Correct entry of information received from the client into the database.

REQUIREMENTS

• Knowledge of Swedish language (B2-C1);
• Knowledge of English language (B2);
• To be both a sociable and friendly team member as well as independent task performer;
• To be fast and able to work in dynamic work environment;

WE OFFER

• Remote selection process;
• Great work conditions;
• Corporate training for all new hires;
• Additional health Insurance after 6 month;
• Active and fun corporate life throughout the year;
• Career growth opportunities;
• Schedule Mn-Fr: 9:00-18:00.

We are happy to hear from all applicants. Only chosen candidates will be contacted. By applying to this job application you are providing Teleperformance Lithuania your personal information.

Fraud Warning: Teleperformance hiring managers only use @Teleperformance.com email addresses to contact you. If you receive emails from Teleperformance hiring managers from any other addresses or personal email accounts, please contact us