English Customer Service Representative
Image Icon Lithuania · Lithuania
Category Customer Service
Full time

Join our international team!

 

Duties and responsibilities

· Handling incoming phone calls and emails from the website users

· Managing reservations, special requests and complaints and finding solutions to website user’s inquiries

· Working hours from Monday to Sunday between 7:30-23:00 (40 hours per week)

 

Requirements

· Excellent English language skills (verbal and written)

· Strong communication and administration skills

· Customer-focused approach

· Attentiveness, positive attitude

· Relevant permit to work in Lithuania

· Computer literacy and good MS Office knowledge

· Experienced in a target-based/KPI driven environment is a plus

 

Company offers

· Wellbeing Program (such as: Sports & well-being events and Feel-Good activities)

· Private Health insurance after 6 months

· Performance-based bonus

· Referral Bonus

· Relaxation and game areas in the office (Technopolis Betta)

· Free Parking

· International and multicultural work environment

· Fully paid trainings

· Hybrid work model

 

Salary

1611-1750 €/mon. gross Taking in consideration your current professional competence and work experience.

We are happy to hear from all applicants! Only chosen candidates will be contacted.

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