Swedish Customer Support Representative
Image Icon Lithuania · Lithuania
Category Customer Service
Full time

Help our customers with high quality support by solving their issues or answering their questions!

 

YOUR DUTIES WILL BE

  • Advising clients on various issues using email and voice support
  • Outbound calls to clarify information or provide feedback to clients/partners
  • Finding and proposing optimal solutions to the client in connection with the arising issues, accurate and timely diagnosis of the situation
  • Solving complex issues, claims, helping the client in solving a critical situation
  • Correct entry of information received from the client into the database

WE WANT YOU TO BE

  • A quick learner
  • Knowledge of Swedish language (C1)
  • Knowledge of English language (B1-B2)
  • To be both a sociable and friendly team member as well as an independent task performer
  • To be fast and able to work in a dynamic work environment
  • Multitasking skills

WE OFFER

  • 1959 - 2634 € €/mon. gross
  • Remote selection process
  • Great work conditions
  • Corporate training for all new hires
  • Additional health insurance after 6 months
  • Active and fun corporate life throughout the year
  • Rolling schedule (Mn-Sn)

We are happy to hear from all applicants! Only chosen candidates will be contacted.

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