(Advanced English) Customer Service Associate 
Image Icon Nicaragua · Work from home
Category Customer Service
Requisiton 1002
Full time

What We’re Looking for ⬇️

Why TP?

We are experts in digital services in 91 countries. Great Place To Work® has certified us as one of the best companies to work for in Nicaragua and the world. We don’t stop innovating, and we always go beyond.

Make a difference with the TOP Team!

What you’ll do as a Customer Service Associate:

  • Respond to all customer inquiries.
  • Provide excellent customer service by being a good listener.
  • Work with confidential customer information, while treating it sensitively.
  • Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
  • Keep a constant working knowledge of our client’s products, services, and promotions.

This is what you need to be a part of the TOP Team:

  • An intermediate-advanced English level.
  • To know how to solve problems in the most positive way.
  • A proactive, responsible, empathic and confident attitude.

Discover TP's perks:

  • Being part of the TOP Team.
  • 15% Performance Bonus.
  • Internet Bonus.
  • Work from Home.
  • 48-hour schedule.

Join the TOP Team and connect the world to the most recognized brands in 170 markets.