(Advanced English) Customer Service Associate
Category
Customer Service
Requisiton
1002
Full time
What We’re Looking for ⬇️
Why TP?
We are experts in digital services in 91 countries. Great Place To Work® has certified us as one of the best companies to work for in Nicaragua and the world. We don’t stop innovating, and we always go beyond.
Make a difference with the TOP Team!
What you’ll do as a Customer Service Associate:
- Respond to all customer inquiries.
- Provide excellent customer service by being a good listener.
- Work with confidential customer information, while treating it sensitively.
- Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
- Keep a constant working knowledge of our client’s products, services, and promotions.
This is what you need to be a part of the TOP Team:
- An intermediate-advanced English level.
- To know how to solve problems in the most positive way.
- A proactive, responsible, empathic and confident attitude.
Discover TP's perks:
- Being part of the TOP Team.
- 15% Performance Bonus.
- Internet Bonus.
- Work from Home.
- 48-hour schedule.
Join the TOP Team and connect the world to the most recognized brands in 170 markets.