(Advanced English) Customer Service Associate
Image Icon Peru · Lima
Category Customer Service
Requisiton 1056
Full time

What We’re Looking for ⬇️

Why TP?

We are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers around the world! Great Place To Work® has certified us as one of the best places to work for in Perú and the world. We don't stop innovating and we always go beyond.

Are you ready to be part of the TOP team?

What you’ll do as a Customer Service Associate:

  • Respond to all customer inquiries.
  • Provide excellent customer service by being a good listener.
  • Work with confidential customer information, while treating it sensitively.
  • Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
  • Keep a constant working knowledge of our client’s products, services, and promotions.
  • Document and update records in the required systems.

This is what you need to be a part of the TOP Team:

  • Advanced English level. 
  • Live in Lima. 
  • Be empathic, respectful, and proactive. 
  • Skills to solve situations in the most positive way. 

Discover TP's perks:

  • 15% performance variable.
  • Long-stay Bonus.
  • Other Bonuses*.
  • Exclusive benefits.
  • Full payroll.
  • Be under contract from the first day of training.

Join the TOP Team and connect the world to the most recognized brands in 170 markets.