(Advanced English) Entertainment Customer Service
Image Icon Peru · Lima
Category Customer Service
Requisiton 1027
Full time

You're the player we're missing on this TOP Team!

We’re looking for an Entertainment Customer Service. You will be responsible for responding to customer inquiries, providing exceptional service through attentive listening, and handling sensitive customer information with care. You'll strive to proactively resolve issues on the first contact, stay knowledgeable about our client's products and promotions, accurately update records, and drive sales to ensure customer retention.

What you’ll be doing:

  • Keep every customer engaged with a direct and friendly touch.
  • Boost the client's business by showcasing their products and services.
  • Handle sensitive customer data with utmost care and confidentiality.
  • Deliver sales to keep customers with the company.

The TOP Team is looking for someone who:

  • Has an advanced English level.
  • Has at least 3 months of experience in customer service or sales.
  • Lives in Lima.
  • Is proactive, responsible, empathetic, and confident.
  • Has attention to detail.

Let’s talk about benefits:

  • Performance Bonus.
  • 40 and 48-hour work week.
  • 2 days OFF.
  • Paid training from day one.
  • Possibility of long-term contract from the 7th month.

This is what sets us apart:

We are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers worldwide! Great Place To Work® has certified us as one of the best places to work in the country and the world. We don't stop innovating and we always go beyond.

At Teleperformance, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.

Make a difference with the TOP Team!

Apply here