Customer Expert | Trilingual | German
Image Icon Peru · Perú
Category Customer Service
Requisiton 2002
Full time

You're the player we're missing on this TOP Team! 

We're looking for a Customer Expert. You will manage and respond to customer inquiries via chat and other channels, delivering exceptional customer service by being a great listener and addressing customer needs effectively. You must handle sensitive and confidential customer information with the utmost care while staying consistently informed about our client’s products, services, and promotions.

Who You Are:

  • Mr./Mrs. Kindness: Maintain a direct and kind relationship with every customer.
  • Help Is Your Last Name: Help promote the client and their business by promoting their products and services.
  • The Most Careful: Handle sensitive customer data with utmost care and confidentiality. 

The TOP Team Is All About:

  • Remote Success Stories: Proven ability to excel in a remote work environment and achieve career goals.
  • Staying Ahead: Benefit from an 80% or higher English and German proficiency to ensure effective communication and growth in an international environment.
  • Problem-Solving Pros: Approach every situation with a positive mindset and deliver effective solutions.
  • Attentive Ears: Capture the essence of every conversation, ensuring no detail goes unnoticed.
  • Anticipating Needs: Be proactive, responsible, empathetic, and confident. 

Let’s Talk About Benefits:

  • Payroll You Can Count On: Enjoy full coverage and benefits. We believe in taking care of our team.
  • Learn and Earn: Receive paid training right from the beginning of your journey.
  • Save Big: Access exclusive brand discounts and enjoy the benefits of being on our team.  

This Is What Sets Us Apart:

We are experts in global digital business services in 100 countries with nearly 500,000 employees worldwide! Great Place To Work® has certified us as one of the best places to work in the country and the world. We don't stop innovating and we always go beyond. At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world. 

Make a difference with the TOP Team!

 

APPLY NOW