• High school graduate (Must present diploma or certificate)
• English Level: Intermediate or Advanced (80%)

Competencies and Specific Skills

• Communication skills
• Customer orientation (Empathy)
• Problem resolution
• Attention to detail

Responsibilities:

• Demonstrates accurate and professional customer service on time.
• Maintains a professional attitude and represents the company positively.
• Demonstrates proper knowledge and use of departmental resources, policies and procedures.
• Maintains acceptable handling time, while remaining friendly and informative.
• Maintains productivity and quality standards.
• Actively search for solutions and identify trends for the appropriate staff, including possible solutions or suggestions.
• Demonstrates the sense of urgency appropriate for client responses.

Benefits:

• Salary: S/ 1700
• Internet bonus
• Performance bonus