(Inglés Avanzado) Customer Service
Category
Customer Service
Requisiton
1041
Full time
Learn more about the Job Opening ⬇️
Why TP?
We are experts in digital services in 91 countries. Great Place To Work® has certified us as one of the best companies to work for in Perú and the world. We don’t stop innovating, and we always go beyond.
Make a difference with the TOP Team!
What you’ll do as Customer Service Associate:
- Demonstrate accurate and professional customer service.
- Maintain a professional attitude and represent the company positively.
- Display proper knowledge and use of departmental resources, policies and procedures.
- Maintain an acceptable handling time, while remaining friendly and informative.
- Proactively seek solutions and identify trends, including possible solutions or suggestions.
- Demonstrate the appropriate sense of urgency for client responses.
This is what you need to be a part of the TOP Team:
- Be a high school graduate (must present diploma or certificate).
- Intermediate or advanced English level (80%).
- Being an empathic, responsible, and proactive person.
- Communication and customer orientation skills (empathy, problem resolution, attention to detail).
- No previous experience required, just a proactive and confident attitude.
- You aspire to work from Ica with the #1 Team.
Discover TP's perks:
- A S/1700 salary.
- Receive a Hiring Bonus.
- Performance Bonus.
- Internet Bonus.
Join the TOP Team and connect the world to the most recognized brands in 170 markets.