(Inglés Avanzado) Customer Service Associate
Category
Customer Service
Requisiton
1047
Full time
What We’re Looking for ⬇️
Why TP?
We are experts in digital services in 91 countries. Great Place To Work® has certified us as one of the best companies to work for in Perú and the world. We don’t stop innovating, and we always go beyond.
Are you ready to be part of the TOP team?
What you’ll do as a Customer Service Associate:
- Respond to all customer inquiries.
- Provide excellent customer service by being a good listener.
- Work with confidential customer information, while treating it sensitively.
- Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
- Keep a constant working knowledge of our client’s products, services, and promotions.
- Document and update records in the required systems.
Who are you?
- A high school graduate (must have a diploma or certificate of completion) who is empathic and good at solving situations.
- Someone with an advanced English level, great communication skills, and who likes to see the big picture without missing the little details.
- A person with a proactive and confident attitude.
Discover TP's perks:
- Being part of the TOP Team.
- Paid training.
Join the TOP Team and connect the world to the most recognized brands in 170 markets.