(Inglés intermedio) Chat - Customer Service Associate
Image Icon Peru · Lima
Category Operations
Requisiton 1065
Full time

What We’re Looking for ⬇️

Why TP?

We are experts in digital services in 95 countries with nearly 500,000 Teleperformers around the world! Great Place To Work® has certified us as one of the best places to work for in Perú and the world. We don't stop innovating and we always go beyond.

Make a difference with the TOP Team!

What you’ll do as a Customer Service Associate:

  • Provide excellent customer service by being a good listener.
  • Work with confidential customer information, while treating it sensitively.
  • Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
  • Keep a constant working knowledge of our client’s products, services, and promotions.
  • Document and update records in the required systems.
  • Provide excellent customer service by taking quick and effective action to resolve customer issues.

This is what you need to be a part of the TOP Team:

  • An intermediate to advanced English level.
  • Live in Lima.
  • Be an empathetic, responsible, and proactive person who enjoys helping others.
  • Active listening skills.

Discover TP's perks:

  • Being part of the TOP Team.
  • Connecting with the best talent in the industry.
  • Performance Bonuses.
  • A transportation Bonus.

Join the TOP Team and connect the world to the most recognized brands in 170 markets.