(Intermediate-advanced English) Customer Service Associate
Category
Customer Service
Requisiton
1067
Full time
What We’re Looking for ⬇️
Why TP?
We are experts in digital services in 95 countries with nearly 500,000 Teleperformers around the world! Great Place To Work® has certified us as one of the best places to work for in Perú and the world. We don't stop innovating and we always go beyond.
Make a difference with the TOP Team!
What you’ll do as a Customer Service Associate:
- Provide excellent customer service by being a good listener.
- Work with confidential customer information, while treating it sensitively.
- Aim to resolve issues on the first contact by being proactive, patient, and understanding.
- Keep a constant working knowledge of our client’s products, services, and promotions.
- Document and update records in the required systems.
- Provide excellent customer service by taking quick and effective action to resolve customer issues.
This is what you need to be a part of the TOP Team:
- An intermediate to advanced English level.
- Be an empathetic, responsible, and proactive person who enjoys helping others.
- Active listening skills.
Discover TP's perks:
- Being part of the TOP Team.
- Availability to work from home.
- Connecting with the best talent in the industry.
- Performance Bonuses.
- A night Bonus.
Join the TOP Team and connect the world to the most recognized brands in 170 markets.