The Insurance sector has started to lean heavily towards online customer support.
Insurers always look for cost-effective services which create hurdles in the rapid digitization of the entire network. They also find it difficult to prioritize processes that could be streamlined or automated.
With the adoption of new technologies and InsurTech capabilities, insurers can change the way they interact with brokers and approach policyholders with a better customer experience, through personalized solutions.
How can we help?
As a DIBS company (Digital Integrated Business Services), we can provide customized solutions depending on specific requirements, to suit your needs.
Omnichannel services + AI solutions
Back office solutions
Fraud prevention
Analyze market opportunities
Claims processing
Policy administration
“Beyond performance, we benefit from a partner that listens to our needs, meets our expectations, and has the necessary resources”
Dominique Yapi
Head of Development, Marketing & Sales Promotion at GROUPAMA
Download the Fact Sheet to know more about trends in the InsurTech industry in 2022, and how Teleperformance can customize in-house solutions according to the needs of each client.