Advanced, integrated CX
Trusted by the world’s best brands
Samsung, a pioneer in the global technology space, also believes in delivering the most advanced, intelligent, and integrated customer experiences. Samsung Benelux partners with Teleperformance to continuously evolve and innovate. Read their story to learn how automation, intelligent analytics, and work-at-home service delivery have kept them at the cutting edge of CX.
An agile partnership hinged on global CX leadership
Accelerate business results, deliver the experiences your customers expect
At Teleperformance, we have an extensive and proven track record in making each interaction matter across all industries and regions — and it shows!
Unmatched scale
The proof is in the numbers
Customer support delivered wherever you need it, from anywhere you want.
A top, global employer
Ranked a 25 World’s Best Workplace
Based on input from more than 183,000 employees around the world, Fortune and Great Place to Work® Institute have named Teleperformance one of the world’s best places to work. It’s simple. We believe that happy employees perform better and deliver exceptional customer experiences.
Optimize your business
Achieve long-term success through business-wide transformation
Technology
Achieve productivity benefits through intelligent automation, Artificial Intelligence (AI) and machine learning.
Analytics
Generate actionable business insights from vast amounts of unused customer interaction data.
Process excellence
Improve both process effectiveness and efficiency using target operating models and Lean Six Sigma process disciplines.
Are you ready to deliver the right experience at the right time, every time?
Connect with a digital business services expert today.