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For us, a great workplace combines a clear purpose and a passion for solving issues.
BFSI Trends: Investing in the digital-first enterprise
Monetizing company cost centers with predictive tools and insights
2022 Integrated Report
Established in 1989, Teleperformance Greece was the very first company to introduce contact center outsourcing in the local market and has been the indisputable local Leader of it till this day. In 2004 it started becoming a major multilingual customer experience & contact center Hub for Europe, the Middle East and Africa. Today we serve over 140 markets in 42 languages & dialects and employs more than 12,000 people from 109 nationalities. Teleperformance Greece offers the most comprehensive solution set and innovative shoring options to ensure the resilience, agility, and flexibility necessary for sustaining market relevance and driving long-term success.
With over 44 years of experience in connecting the world’s most successful brands with their customers, Teleperformance has become a trusted provider of Digitally Integrated Business Services.
Our solutions will help your company to improve your customer relationships and generate more business.
We deliver immediate, measurable results, based on the highest industry standards.
Advanced omnichannel contact center solutions
Assembling world-class teams is our expertise
Services to support your entire business
Deep Expertise Across All Industries
Teleperformance Greece offers the most comprehensive solution set and innovative shoring options to ensure the resilience, agility, and flexibility necessary for sustaining market relevance and driving long-term success.
To unify customer experience approach and improve the satisfaction of its business and end-customers across Europe, the Multinational corporation specializing in optical, imaging, and industrial products (The Client) was looking for a partner, that would offer everything in one place. Teleperformance built a comprehensive multilingual solution in one of its hubs in Greece, delivering control and consistency in 24 countries served.
Centralized approach with innovative solutions offered by Teleperformance helped the Client to increase Customers’ Satisfaction and Issue Resolution as well as reduce the number of engineers’ on-site visits, to all countries supported through a more question-based call entry approach in 18 languages.
Teleperformance Greece has been awarded multiple times since the start of it's multilingual operations.
Best Workplaces™ Hellas 2023
Health & Safety Awards 2023 - Winner
Social Responsibility Standard Certification
True Leader of the Greek Economy Award
Our team of interaction experts connects the biggest and most respected brands on the planet with their customers, always making sure that each interaction matters.