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Securing a seamless and safe customer journey on digital platforms

Teleperformance's Trust & Safety proven solutions combine human judgment with AI-powered analytics in more than 50 languages to help you improve user safety and experience, build business and platform trust, enabling growth with full policy compliance .

Our Trust & Safety Solutions to drive scale & business growth

AI / Machine Learning / Automation for proactive detection and scalability

Analyzing millions of data sets and tracking down a wide variety of digital security threats

We have deep expertise working across all industries and understand how to preserve brand integrity and user experience by balancing data analytics and AI algorithms with human understanding and empathy. Our tools allow us to handle vast amount of traffic, drive business insights and scale your operations.

  • Data consulting
  • ML
  • AI modules
  • Automation optimization
  • Data Science
  • Big Data Analysis
  • Data architecture
  • Content labelling
  • Video labelling
  • Audio labelling
  • Live Stream labelling
  • Data annotation
+ Million

reviews monthly all around the World

%

accuracy rate

AI Operations in Customer Experience

The power of AI and Human interactions to create safer, faster and simpler interactions

The growth of online data requires businesses to scale-up their technology and operations. But are we ready to face the complexity of today`s digital space?

Our Recognitions in the Trust & Safety Space

EVEREST PEAK MATRIX 2022

Teleperformance, Leading Provider in Trust and Safety

Demonstrating industry expertise, well-being solutions, and next-generation innovative offerings Teleperformance has been named a Leader in the Everest Group Trust and Safety - Content Moderation Services PEAK Matrix® Assessment 2021. This recognition underscores our essential contribution to making the internet a safer place for our clients, their customers, and their loved ones.

Client Stories

Digital Fraud Loss prevention in the E-Commerce platform of a large apparel manufacturer 

The world’s largest designer, marketer and distributor of sports related apparel & accessories, equipment and athletic footwears was looking for a team of industry-leading fraud and chargeback analysts. The client required highly performant solution to support their growth, cost containment and to support their direct retail operations risk and control organizations.

OUR SOLUTIONS DEVLIVERED 

Proactive & Reactive Monitoring

Fraud Detection, Investigation, Alerts & Prevention

Chargeback Mitigations & Telephony

+

Experienced agents hired in a short time

Ongoing

Support

Additional Insights




Our transformation success story to answer to unforeseen volume fluctuations

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We are trusted with billions of unique interactions worldwide.

Our team of interaction experts connects the biggest and most respected brands on the planet with their customers, always making sure that each interaction matters.

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